Frequently Asked Questions
Everything you need to know about Lume Deodorant and your shopping experience.
How does Lume differ from traditional deodorants and antiperspirants?
Unlike traditional deodorants that mask odor or antiperspirants that use aluminum to block sweat, Lume works by blocking the bacterial reaction that causes odor in the first place. It is aluminum-free, baking soda-free, and clinically proven to provide 72-hour odor control.
Can Lume be used anywhere on the body?
Yes! Lume is pH-optimized and specifically formulated to be safe for use anywhere you have odor but wish you didn't. This includes underarms, external privates, feet, and skin folds.
What is your shipping policy and delivery timeline?
We offer standard shipping across the United States, typically arriving within 5-7 business days. Expedited shipping options are available at checkout. Orders over a certain threshold may qualify for free standard shipping.
What is your return and satisfaction guarantee?
We want you to love your results. If you are not completely satisfied with your purchase, we offer a 60-day money-back guarantee on all first-time orders. Please contact our support team to initiate a return or exchange.
Are Lume products vegan and cruelty-free?
Absolutely. Lume is proud to be PETA-certified cruelty-free and 100% vegan. We never test on animals and do not use any animal-derived ingredients in our formulas.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as modern payment solutions like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.